#518 of 2,436 hotels in Istanbul based on Tripadvisor
Cameron
United Kingdom,
February
2025
7.0/10
My stay at Grand Cevahir Hotel Convention Center was a mixed experience. While the rooms were clean and spacious, I was disappointed by the lack of prompt service from housekeeping and issues with the air conditioning. The breakfast offered a decent variety, but the overall vibe felt dated, and I could have benefited from friendlier front desk interactions.
Rooms
6.0
The rooms were big and clean, which was a positive aspect of my stay. However, the air conditioning fluctuated too much, affecting my comfort at night.
Service
5.0
While some staff members were friendly, the reception service often felt aloof. I was particularly frustrated when housekeeping rushed me out of my room, despite having paid for a late check-out.
Location
6.0
The hotel is located in Sisli, which is convenient for accessing Cevahir Shopping Mall and other transportation options, though it can be difficult to navigate the traffic in Istanbul.
Dining
5.0
Breakfast had a good selection, but the lunch options were disappointing and overpriced for what was offered.
Facilities
5.0
The pool area was nice but required swimming caps, and the temperatures were too cold for a comfortable swim. The Turkish bath was unfortunately out of service during my stay.
Jayden
United Kingdom,
November
2024
5.8/10
I had a decent stay at the Grand Cevahir Hotel Convention Center, but it wasn't without its issues. While the staff were generally friendly and the location near shopping options was a plus, my room had a persistent odor of smoke, which was quite disappointing. The breakfast options were satisfactory, though I found the dining experience to have room for improvement. Overall, it was acceptable but could definitely benefit from enhancements in several areas.
Rooms
6.0
The rooms were clean and well-maintained, but I had a significant issue with a smoky smell that detracted from my comfort.
Service
6.0
The staff were friendly and attentive, but some team members, particularly in the restaurant, seemed less accommodating.
Location
8.0
The hotel is conveniently located close to the shopping center, making it easy to explore the area.
Dining
5.0
While the breakfast buffet offered a good variety, the overall dining experience left something to be desired, especially considering the hotel’s rating.
Facilities
6.0
Facilities like the pool were clean, but I found the quality of room service and certain amenities like laundry needing better attention.
Jade
United Kingdom,
November
2024
7.4/10
My stay at Grand Cevahir Hotel Convention Center was a mixed experience. The location was convenient, and I appreciated the efficiency of the check-in process. but the room left much to be desired. While the breakfast buffet offered a decent variety, the cleanliness and maintenance of the room were below standards, making it feel more like a 3-star hotel than a 5-star one.
Rooms
5.0
The room had outdated furniture and a clogged bathtub, which was disappointing. I had specifically requested a non-smoking room, yet it reeked of cigarette smoke. Housekeeping was responsive but not thorough. I expected better for a hotel of this caliber.
Service
6.0
The staff was friendly but I found them lacking in attentiveness, especially during housekeeping. On one occasion, I had to call them to change dirty towels and take care of the carpet. Overall, service felt inconsistent.
Location
7.0
The hotel is centrally located, which made it easy to explore spots like Taksim Square. However, heavy traffic in Istanbul can affect access, so planning extra time is essential.
Dining
6.0
Breakfast was a highlight with a variety of hot and cold options, though it became repetitive after a week. Dining could use more creativity and freshness to keep it interesting.
Facilities
7.0
The pool area was clean and enjoyable, providing a much-needed relaxation spot. However, the indoor pool was too cold for my liking. Additionally, the gym had good equipment, but staff interactions weren't great in that area.
Jackson
United Kingdom,
October
2024
7.0/10
I had a mixed experience at Grand Cevahir Hotel Convention Center. The staff were friendly and attentive, which made me feel welcomed, but the actual room left a lot to be desired with outdated furniture and cleanliness issues. The breakfast offered a decent variety, but after a few days, it got a bit repetitive. The location is a bit far from key attractions but manageable if you have a shuttle.
Rooms
5.0
My room was spacious but really outdated and not up to five-star standards. The carpet was dirty and the bathroom had maintenance issues. I expected better cleanliness and maintenance.
Service
6.0
The staff genuinely tried to assist and were often responsive, but some were rude, especially in dealing with issues like housekeeping and the dining area. The check-in was smooth, which I appreciated.
Location
5.0
While the hotel is near shopping areas, it's quite far from central attractions. The shuttle service helped, but there were times when the driver was a bit reckless and that made me uncomfortable.
Dining
5.0
The breakfast had a good variety of options, but the lunch and dinner offerings didn't impress me. I really wished they had more choices or better quality food at other times.
Facilities
5.0
The pool was nice and clean, but don't forget your swim cap! The gym was well-maintained, but I had some issues with the laundry service and found it to be lacking.
Avery
United Kingdom,
October
2024
7.0/10
I had a mixed experience at the Grand Cevahir Hotel Convention Center. While the large rooms and attentive staff were highlights, the breakfast quality and location left something to be desired. The hotel did offer good amenities like a pool and a clean atmosphere, but its distance from key attractions was a bit inconvenient.
Rooms
7.0
The rooms were spacious and well-maintained, providing a comfortable stay. However, they did have an average feel, lacking some luxury touches.
Service
6.0
The staff was generally friendly and responsive, particularly during housekeeping. yet I encountered some issues at the reception that were disappointing.
Location
5.0
The location is quite far from tourist attractions. While it was accessible by taxi, it wasn't ideal for those wanting to explore on foot.
Dining
5.0
Breakfast offered a good variety, but I found it to be below par compared to other hotels I've stayed at. Overall, it lacked the quality I expected.
Facilities
7.0
The hotel had nice facilities like a pool area and a fitness center. The availability of amenities was appreciated, adding convenience to my stay.
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Grand Cevahir Hotel Convention Center20.04
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21.04.2025